Our Datacenter
Uptime & Servers
We know that it does not do much good to have a web site that is not online. When your web site is down so are your emails and your online business is unavailable to your customers. This is the #1 area of customer frustration in web hosting and it is the #1 area that our quality assurance team focuses their attention to prevent server failures.
Here are the ways we manage our servers and maintain our 99.9% uptime.
Quality Hardware And Data Center
It is essential that in today’s web hosting environment that a web hosting company purchases high quality servers. Server requirements vary radically in a number of areas including disk space, processor speed and connectivity capabilities. Some companies purchase servers with low requirements in some or all of the essential areas, we do not. We purchase robust energy efficient servers for maximum performance & redundancy along with 100 Mbps connectivity to our switches.
Nightly Backups
In the event that a server has a catastrophic failure, we have a complete backup all of our clients’ web site data. In the event that we determine that a server has an unrecoverable system failure, we can quickly provision those clients onto a new standby server at a moments notice.
Conclusion – Our uptime guarantee and how we maintain our servers.
Server uptime is of great importance to our company. We understand that this is essential for our clients and we take uptime very seriously. Our robust hardware and world class data facility as well as the lower amount of clients we have on a server and our pro-active/reactive service monitoring permits us to run at absolute efficiency and maintain our great service record. In the event that a hardware failure is beyond recoverable we have backups of our clients’ data and we are able to get their web sites back up quickly and efficiently.




